Ethics and Compliance

HCA Healthcare’s ethics and compliance standards reflect our commitment to doing what is right for our patients, colleagues and communities. Our Ethics and Compliance program has two vital components: our commitment to ethical conduct and compliance with the laws and regulations that apply to the work we do. Along with the tenets of our Ethics and Compliance program, HCA Healthcare’s mission and values are incorporated into our daily activities in both how we care for our patients and how we treat each other.

We have more than 200 ethics and compliance-related policies covering a wide array of compliance topics. Each year, our colleagues complete a Code of Conduct training and receive education on compliance topics such as our shared values, respect and inclusion, customer service and privacy. Our Ethics and Compliance program also promotes reporting ethics or compliance concerns through several mechanisms including our Ethics Line, which is available 24/7 for colleagues to ask questions and report concerns without fear of retaliation.

Through our award-winning Ethics and Compliance program, we ensure that our actions always reflect our mission, fundamental commitment to stakeholders and Code of Conduct. HCA Healthcare's comprehensive Ethics and Compliance program includes:

Standards of compliance and ethical conduct are articulated in the HCA Healthcare Code of Conduct.

Ethics and compliance policies are developed to address areas of legal or regulatory compliance risk.

We maintain an Ethics Line 24 hours a day, seven days a week at (800) 455-1996 or HCAHealthcareEthicsLine.webline.sai360.net to receive reports from anyone with a concern about a violation of our Code of Conduct or policies and procedures.

We create awareness of our Code of Conduct and policies throughout the company through high-quality ethics training, compliance training and other communication efforts.

The Ethics and Compliance Department, Internal Audit Department and responsible executives conduct monitoring and auditing in areas of compliance risk to ensure that established policies and procedures are being followed and are effective.

Organizational structures – including necessary committees, responsible executives and facility ethics and compliance officers – are in place to support all of our ethics and compliance efforts.

The audit and compliance committee of the HCA Healthcare board of directors provides guidance to the company regarding the direction of our audit and ethics and compliance programs and receives regular reports regarding the status and welfare of such programs.